Patient Navigation Manual

Patient navigators are trained, culturally sensitive health care workers who provide support and guidance throughout the cancer care continuum.

They help people navigate through the maze of doctors’ offices, clinics, hospitals, outpatient centers, insurance and payment systems, patient-support organizations, and other components of the health care system. Services are designed to support timely delivery of quality standard cancer care and ensure that patients, survivors, and families are satisfied with their encounters with the cancer care system.

A Patient Navigation Manual for Latino Audiences: The Redes En Acción Experience aims to motivate and guide healthcare and social service providers across the nation to develop patient navigation services that can help Latino and all patients overcome challenges to timely healthcare.

The manual outlines the step-by-step approach and resources to help providers and groups learn about and consider adding navigators.

It also has many robust tools, customizable templates, and other resources for getting navigation services started.

Read the Patient Navigation Manual in English

Read the Patient Navigation Manual in Spanish

Acknowlegdements

The Patient Navigation Manual was developed by Dr. Amelie G. Ramirez, leader of the Institute for Health Promotion Research (IHPR) at UT Health San Antonio, with support from the National Cancer Institute (NCI) for the Redes En Acción cancer research, education, and training program.

Citation

Ramirez AG. A Patient Navigation Manual for Latino Audiences: The Redes En Acción Experience. UT Health San Antonio. Project Supported by the National Cancer Institute (Grant No. 5 U54 CA153511). Available at https://ihpr.uthscsa.edu/patient-navigation-manual.